Helpful resources for starting PROCYSBI
These downloadable resources provide important information about PROCYSBI® (cysteamine bitartrate) delayed-release capsules and delayed-release oral granules and getting your patient started on treatment.
Horizon Patient Services™ (HPS) is dedicated to improving the lives of people with cystinosis by providing ongoing individualized support and education.
A Patient Access Manager (PAM) provides dedicated, one-on-one support for your patients during their treatment journey. PAMs work directly with patients to answer non-medical, logistical questions and provide support from treatment initiation and through their journey.
A case manager assigned to your patient may also be in touch with your office to make sure important insurance information is properly shared.
These comprehensive services are built around 3 components: coordinate, connect, and champion.
The HPS team will:
- Help patients address financial barriers by providing education about their insurance benefits, explaining their insurance options, and connecting them to financial assistance
- Assist in connecting patients with their specialty pharmacy to schedule the shipment of their medicine to avoid running out of supply
Connect your patient to:
- Live events
- Online resources
- Advocacy groups
- Educate your patient
- Answer your patients' non-medical and logistical questions
- Support your patients with resources during their treatment journey